SH Jewellery offers a 30-Day Money Back Guarantee & Exchange Policy for items purchased online that have not been specially ordered, altered, engraved or customised.
- Use AusPost's Registered Post or an equivalent traceable courier to return your item and address the package to:
- Take a photo of the package before sending, which clearly shows the tracking number.
- After the item is posted, complete the form below to register your return with us.
- Once your package is received, we will contact you to finalise the exchange or refund.