When returning your items to SH Jewellery, please use AusPost's Registered Post or an equivalent traceable courier and follow these instructions:

  1. Send the package to:

    10B Balmoral Ave
    Springvale, VIC, 3171

    *Avoid writing the word "jewellery" anywhere on the package, you can use the term "Fashion accessory" for any declaration if need be.

  2. Take a photo of the parcel and note the tracking number.
  3. Fill in the form below with your details and the registered tracking number to register your return with us.
  4. Once the parcel is received, our staff will get in contact with you regarding processing the return/exchange.