IN-STORE APPOINTMENTS

WHAT TO EXPECT

Thinking about booking an in-store appointment?

Here's what to expect...

ON ARRIVAL

When you arrive, you'll be greeted by your appointed Diamond & Jewellery Specialist who has reviewed the information you provided at the time of booking.

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SELECTION CRITERIA

Your Diamond & Jewellery Specialist will begin by guiding you through a series of questions to establish your budget and style preferences. Don't worry if you're new to fine jewellery - at SH we have an education first philosophy and will patiently step you through the decision-making process. There's no commissioned sales people at SH - just passionate and experienced diamond experts.

Learn more

SELECTION CRITERIA

Your Diamond & Jewellery Specialist will begin by guiding you through a series of questions to establish your budget and style preferences. Don't worry if you're new to fine jewellery - at SH we have an education first philosophy and will patiently step you through the decision-making process. There's no commissioned sales people at SH - just passionate and experienced diamond experts.

Learn more

Trying On

Based on your criteria, we'll present a selection of jewellery for you to try on and experience close-up. We have a generous inventory at SH Jewellery and you are welcome to try on as many products as you like until you find the perfect design, price and proportions for you.

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Question Time

Your Diamond & Jewellery Specialist is here to assist and answer any questions you have; from understanding the 4Cs and choosing the right metal, to advice on caring for your jewellery at home - your dedicated specialist has all the answers you need to reach a decision.

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Question Time

Your Diamond & Jewellery Specialist is here to assist and answer any questions you have; from understanding the 4Cs and choosing the right metal, to advice on caring for your jewellery at home - your dedicated specialist has all the answers you need to reach a decision.

Learn more

Decision Time

Non-commissioned staff means there's no pressure to close the deal. Investing in fine jewellery is a big decision, and we understand you may need time to think it over or shop around. We're confident you won't find a better-priced product of equal craftsmanship and quality anywhere else, but we'll happily price match in the unlikely event that you do.

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