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As an independent jeweller, the SH Jewellery collection is exclusive to our brand, allowing us full creative freedom over the look and feel of our engagement rings and wedding bands. All our rings are designed in-house at our Springvale showroom, combining decades of design history with modern influences from across the globe.
We have purchased both our wedding and eternity bands here. Amazing craftsmanship - some of the most beautiful jewellery we have seen. And the service is second to none. We will be coming back for years to come
I purchased a pear shaped diamond ring with the matching diamond band for my wife from SH Jewellery. My wife absolutely loved it! Edric and Teng helped me find the ring to suit her style. They were extremely knowledgeable and patient in explaining to me the different quality diamonds which made my purchase a lot easier. Would highly recommend them to our family and friends!
Amazing experience purchasing an engagement ring and 2 wedding bands from SH. Always lovely staff with great knowledge and service including after sales care and maintenance! I would definitely recommend everyone to pop in when in need of something extra special!
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9 STEP CHECKLIST
FOR CHOOSING A TRUSTWORTHY INDEPENDENT JEWELLER
Read online reviews to learn about other customers' experiences with the jeweller. Do they talk about pushy sales people... or patient, non-commissioned and fully-trained Diamond & Jewellery Specialists who take time to answer questions and educate clients about their options?
2. QUALITY & AUTHENTICITY
Are the diamonds GIA-certified, laser-inscribed with serial numbers for security and sold with matching certification papers? Check if the jeweller has memberships to reputable industry organisations like the Jewellers' Association of Australia and the Gemmological Association of Australia, holding them accountable to strict codes of conduct regarding quality and ethics.
Do they promise to maintain your jewellery for the life of the diamond by offering a complimentary cleaning solution, free lifetime cleaning service and complimentary jewellery inspection? Or are you on your own the moment you walk out the door? Enquire about aftercare service and compare with competitors.
4. PEACE OF MIND
Does the jeweller offer money back guarantees when buying online, allowing you to return the ring if it's not exactly as you imagined when trying it on at home? Don't get locked into a purchase you haven't had a chance to touch, feel and see sparkling under various lighting conditions - shop with a jeweller that offers an online shopping refund policy.
Are extended warranties offered on in-store purchases, demonstrating confidence in the quality of their craftsmanship? If the jeweller's warranties are under 10 years in length, consider why this may be before moving ahead with a purchase.
Does the jeweller offer a price-beat guarantee to support their pricing methodology? They should be willing to not only match, but beat their competitors' pricing. This shows they offer the best price available for the quality of their jewellery... Or you're guaranteed to pay the lower advertised price.
Are the collections designed in-house from the ground up combining age-old techniques with modern technology? Mass-produced rings sold by global retailers may not possess the same level of design refinement compared with an independent jeweller who invests years in reworking ratios to ensure maximum durability and practicality.
Does the jeweller proudly stand behind their product by putting a face to their brand? When choosing an independent jeweller they should be accessible, accountable and contactable when you need them via multiple communication channels, including in-store, phone, email and social media.
How does the jeweller make you feel? Do they ask a series of questions guiding you through a budget-sensitive selection process that eliminates the uncertainty around such an important investment? If they are pushing their top of the range luxury rings with little consideration to the examples you've provided, your personal design preferences and your unique style, they're likely to be a commission-based salesperson... the kind you won't find in an owner-managed independent boutique like SH Jewellery.
Consult a jeweller you can trust to make your decision with complete confidence and discover breathtaking jewellery you'll fall in love with… over and over again.
Book your complimentary appointment with a SH Diamond & Jewellery Specialist below.Request an appointment