When you buy diamond engagement rings or wedding bands from SH Jewellery, it's more than a transaction... it's the beginning of a relationship with a trusted jeweller who promises to maintain your ring for the life of the diamond.
With every diamond ring purchased from SH Jewellery, you receive:
A complimentary diamond ring cleaning kit:
The cleaning kit includes a specialised solution, specially formulated and bottled with a cleaning brush to help you conveniently maintain the brilliance of your ring from home. Our team provide detailed aftercare instructions on how to use the kit so you can confidently care for your new ring from the moment you leave the store.
Complimentary lifetime aftercare cleaning service:
We spent a lot of time designing and making your diamond ring, so we want to make sure it continues to look as dazzling as the day it left our showroom. To achieve this, we offer a lifetime aftercare cleaning service for all diamond engagement rings and weddings bands purchased from SH Jewellery. Simply bring your ring in up to 6 times per year and we'll perform a professional clean to rediscover its full potential. This service is usually complete within the hour, so sit back, relax and grab a coffee while you wait!
Complimentary jewellery inspection:
Life is full of unexpected surprises, knocks and drops. If your ring is knocked around from daily use and the diamond becomes loose, visit our showroom and we'll perform a complimentary inspection to identify any maintenance required. Thanks to our team of qualified jewellers onsite in our workshop, we offer competitive servicing costs with quick turnarounds. There's no need to send your ring away, with complex repairs typically taking as little as 3-4 days. We also offer an urgent same-day service upon request.
...a level of service you won’t find anywhere else
My fiance and I went into SH twice to look for wedding bands. For both times we were provided with excellent customer service. We received help picking the designs we wanted and also were given advice on how to care for our rings. SH have a great range and the staff there made what could have been a stressful event into a pleasant and easy one.
The team at SH jewellery are amazing. My fiance and I popped in approx 5 weeks before our wedding to pick out wedding bands. Che was very helpful in assisting us to choose a design that suited my engagement ring and my fiances style choice. Che had both customized rings ready within 3 weeks. They also offer complimentary ring cleaning too. Highly recommend them!
SH Jewellery have fantastic customer service. All their staff are always so nice and friendly. Their jewellery is reasonably priced with lots of variety and design. I recently had my engagement ring modified after a few years (which I also purchased from them). I got exactly what I wanted and it looks amazing. This is the reason why I will keep returning to them. Keep up the great work SH Jewellery.
Today I went to SH Jewellery to get my engagement ring and wedding band re rhodium plated and to look at diamond rings. I was greeted immediately by Edric and he was so helpful with everything. I was blown away by the store, the quality and knowledge, and for once a shop that has rings small enough to fit my tiny fingers! My rings were done straight away and when I returned to collect them they looked brand new.
Absolutely gorgeous range of rings to choose our wedding bands from. Staff was very attentive and helped us find the perfect ring. Our rings are beautiful and the price was very reasonable. The complimentary cleaning was a great bonus, too. Awesome experience and wonderful shop - will definitely be our go to jewellers from now on.
Highly recommended! Goes beyond expectation, Che made it so easy for us to decide during a stressful time organizing for a wedding! Such amazing range, they even cleaned out my fiancés engagement ring and got a free cleaning kit! Travelled a good hour to purchase our wedding bands!! Highly recommended.
SH jewellery have excellent customer service. They were able to assist us with some custom diamond jewellery and were even able to do it while we waited. They even had the small touches of customer service such as offering bottles of water etc. Would definitely recommend them to someone after jewellery. Also helpful is they have staff able to communicate in many languages. 5 stars
SH jewellery made mine and my partners engagement rings. They were absolutely beautiful and only use the highest quality diamonds. I later purchased diamond stud earrings in a beautiful setting. They also offer a free cleaning service on the spot. It's definitely worth the trip out to Springvale for what I believe to be Melbourne’s best jeweller. I'll be back soon I'm sure :-) Stevie.