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  • Engagement Rings
    Shop By Style
    Solitaire
    Timeless
    Halo
    Three-stone
    Modern
    Gemstones
    Shop by Shape
    Round
    Pear
    Oval
    Heart
    Cushion
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    Marquise
    Featured Collections
    Vintage Engagement Rings
    Promise Rings
    Men’s Engagement Rings
    Gemstone Engagement Rings
    Sapphire Engagement Rings
    Pay with ZipMoney
  • Wedding Bands
    Women's Wedding Bands
    With Diamonds
    Pavé Set
    Eternity
    Grain Set
    Channel Set
    Curve
    Prong Set
    Bezel
    Fancy
    Multi-row
    Without Diamonds
    Men's Wedding Bands
    Without Diamonds
    White Gold
    Yellow Gold
    Rose Gold
    Two Tone Gold
    With Diamonds
    White Gold
    Yellow Gold
    Rose Gold
    Two Tone Gold
    Pay with Afterpay
    Pay with ZipMoney
  • Earrings
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    Pay with Afterpay
    Pay with ZipMoney
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    Shop Gifts by Budget
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    Under $3k
    VIP Gifts
    Shop By Shape
    Cushion Cut
    Emerald Cut
    Heart Cut
    Princess Cut
    Marquise Cut
    Oval Cut
    Pear Cut
    Round Cut
    New Collections
    Gifts for Him
    Gifts for Her
    Vintage Inspired Sparkles
    Rose Gold Jewellery
    Under 2k Afterpay
    Stackable Rings
    Promise Rings
    Coloured Diamonds
    Engagement Rings
    Male Engagement Rings
    Top 10 Collection
    Most Popular Wedding Bands
    Best Reviewed Jewellery
  • Education
    FAQs & General Information
    Payment, Shipping & Returns
    Ring Size Guide
    Diamond Price Match Guarantee
    What happens once I decide on a ring?
    Should you insure your engagement ring?
    Questions to ask your jeweller before making a purchase
    Engagement Rings
    How to choose the perfect Engagement Ring
    Buying Engagement Rings
    Engagement Ring & Jewellery Care Tips
    What to expect when buying an engagement ring
    What is the Right Engagement Ring finger & Wedding Band hand?
    Wedding Bands
    Selecting wedding bands for your engagement ring
    Top 5 tips when choosing a men's wedding band
    Unique wedding band ideas to celebrate gay marriage
    Diamonds & Metals
    About Diamonds
    A buyer's guide to choosing the perfect diamond
    White gold or platinum
    What is Rhodium Plating?
    How to choose the perfect carat size
    Latest from our blog
    2022 Winter Jewellery Trends
    THE RISE OF SAPPHIRE ENGAGEMENT RINGS
    Celebrity Engagement Rings of the Rich & Famous
    Art Deco Jewellery Designs that Better with Time
    Read more from our Blog
  • Store
    Location & Directions
    Store Information
    Directions and Parking
    Book an Appointment
    Information about our Appointments
    Payment, Shipping and Exchange
    Services
    Resizing, Polishing & Rhodium Plating
    Cleaning & Soldering
    Stone Setting & Repairs
    Jewellery Insurance Claims
    About SH Jewellery
    Our Story
    Our People
    Our Diamonds
    Our Design Philosophy
    SH Jewellery Difference
    Decisions Made Easy
    Giving Back with i=change
    Careers at SH Jewellery
  • Contact Us
    • Contact Us
    • In-Store Appointments
    • Phone Consultations
    • Support
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SH Jewellery
Shop 10B Balmoral Ave
Springvale VIC 3171

(03) 9546 6292

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© 2022 | NACRE TRADING PTY LTD (Trading as SH Jewellery) | ABN: 34 606 554 670

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9 STEP CHECKLIST

FOR CHOOSING A TRUSTWORTHY INDEPENDENT JEWELLER

  1. 1. CREDIBILITY

    Read online reviews to learn about other customers' experiences with the jeweller. Do they talk about pushy sales people... or patient, non-commissioned and fully-trained Diamond & Jewellery Specialists who take time to answer questions and educate clients about their options?

  2. 2. QUALITY & AUTHENTICITY

    Are the diamonds GIA-certified, laser-inscribed with serial numbers for security and sold with matching certification papers? Check if the jeweller has memberships to reputable industry organisations like the Jewellers' Association of Australia and the Gemmological Association of Australia, holding them accountable to strict codes of conduct regarding quality and ethics.

  3. 3. SERVICE

    Do they promise to maintain your jewellery for the life of the diamond by offering a complimentary cleaning solution, free lifetime cleaning service and complimentary jewellery inspection? Or are you on your own the moment you walk out the door? Enquire about aftercare service and compare with competitors.

  4. 4. PEACE OF MIND

    Does the jeweller offer money back guarantees when buying online, allowing you to return the ring if it's not exactly as you imagined when trying it on at home? Don't get locked into a purchase you haven't had a chance to touch, feel and see sparkling under various lighting conditions - shop with a jeweller that offers an online shopping refund policy.

  5. 5. TRUST

    Are extended warranties offered on in-store purchases, demonstrating confidence in the quality of their craftsmanship? If the jeweller's warranties are under 10 years in length, consider why this may be before moving ahead with a purchase.

  6. 6. CONFIDENCE

    Does the jeweller offer a price-beat guarantee to support their pricing methodology? They should be willing to not only match, but beat their competitors' pricing. This shows they offer the best price available for the quality of their jewellery... Or you're guaranteed to pay the lower advertised price.

  7. 7. UNIQUENESS

    Are the collections designed in-house from the ground up combining age-old techniques with modern technology? Mass-produced rings sold by global retailers may not possess the same level of design refinement compared with an independent jeweller who invests years in reworking ratios to ensure maximum durability and practicality.

  8. 8. ACCESSIBILITY

    Does the jeweller proudly stand behind their product by putting a face to their brand? When choosing an independent jeweller they should be accessible, accountable and contactable when you need them via multiple communication channels, including in-store, phone, email and social media.

  9. 9. CONSULTATION

    How does the jeweller make you feel? Do they ask a series of questions guiding you through a budget-sensitive selection process that eliminates the uncertainty around such an important investment? If they are pushing their top of the range luxury rings with little consideration to the examples you've provided, your personal design preferences and your unique style, they're likely to be a commission-based salesperson... the kind you won't find in an owner-managed independent boutique like SH Jewellery.

Consult a jeweller you can trust to make your decision with complete confidence and discover breathtaking jewellery you'll fall in love with… over and over again.

Book your complimentary appointment with a SH Diamond & Jewellery Specialist below.

Request an appointment
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The Complete A-Z Glossary of buying Engagement Rings

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