SH Jewellery Concierge Club

SH Jewellery Concierge Club


We'd like to invite you to join our exclusive SH Concierge Club - a special, members-only service provided for you through WhatsApp.

This "on call" service is just for SH Jewellery customers to ensure you enjoy priority access to our Jewellery & Diamond Specialists for all your jewellery needs...

Help finding the perfect gift

We'll help you select an age-appropriate piece that reflects your relationship, the special occasion and the recipient's unique style.

In-store photos

We'll send photos and videos to your mobile for a convenient jewellery viewing and if needed we can also show you what it looks like when worn.


We'll answer all your questions around diamond and gemstone quality, the differences in metal composition and guide you on design selection.

Servicing & resizing

We can begin the quoting process via WhatsApp using just a few pics... no phone call required!


Need something quoted or price checked? We'll be happy to provide that service, conveniently delivered to your mobile.

Maintenance & cleaning tips

We can provide tips on caring for your jewellery at home and arrange a free inspection in-store to maintain the integrity and brilliance of your purchase.

Go ahead, give it a try!

Get WhatsApp for your phone or tablet and add our Concierge number: 0498 069 711

Get WhatsApp on the App Store
Get WhatsApp on Google Play

Other benefits of our Concierge Service include...

  • Pre-launch reveals of new designs before being released online
  • A behind-the-scenes look at what's happening in the SH workshop
  • Invitations to pilot new website features and membership programs
  • Pre-release discounts on limited-range jewellery
  • Member-only seasonal offers and rewards
  • And much much more...

Don't use WhatsApp?

You're welcome to text us on 0498 069 711 instead. While we've found WhatsApp to be better for sharing photographs and videos, we're happy to correspond by text as well.

Thank you!

We're always striving to provide more value to our favourite customers, so if there's anything else you need, you're welcome to let us know. Just send us a message via the Concierge Service!