I recently purchased my men's wedding band (Rose Gold, Size Q) from SH Jewellery, and I couldn't be happier with the entire purchasing experience. Che walked us through the different options in men's rings, explained the differences in metal composition, and how my ring would be custom made to my specifications, which was great to have broken down and explained.
Che even entertained my mother's random, wild inquiries and answered questions regarding all sorts of other jewelry that had nothing to do with my actual purchase, which definitely shows how patient the folks at SH are. After picking up my completed ring a few weeks later, they even cleaned my fiancee's engagement ring and patiently explained other cleaning tips and tricks...See All Reviews
Finding the right wedding ring can be a daunting task.
Thanks to SH we got the ring we wanted and an amazing price and great service! I was looking for a vintage inspired wedding band and a timeless solitaire engagement wedding ring.
At SH we found both.Thanks to Che's suggestion I was directed to their new diamond-bubble collection. My diamond has so much clarity! Never could have found such value in the larger franchise stores.
One year on, and I'm still as madly in love with my rings (and my husband!) ;)See All Reviews
I had a fantastic first time experience at sh Jewellery. Che and edric were so lovely and not pushy at all. I only wish I had found sh before I had purchased my engagement ring. I'm in love with my wedding band. Sh have have high quality diamonds and great prices to match.
After visiting the showroom I will have no hesitation in purchasing online from now on. Thanks guys.See All Reviews
The place is great! They have a lot of variety of rings and sizes and really reasonable prices. We were losing hope of finding our dreamy wedding rings until we went to SH Jewellery, now we are very happy and excited to wear those rings on our wedding day and for life! The staff is very nice, specially Che. They made us feel veryy comfortable and welcome. We recommend them 100%!!!See All Reviews
The friendliest customer service I have experienced in a long time. Helpful, guiding and never pushy. Very reasonable prices and fantastically high quality jewellery with a large range to choose from. Highly recommend to anyone and everyone!See All Reviews
I found this jeweller online but didn't want to buy without seeing the jewellery in person. My fiance and I visited today and were very impressed. They have a large range and all the jewellery is very high quality at reasonable prices. Service was very friendly and knowledgeable. Very happy with our wedding ringsSee All Reviews
Customer Service was great! Che really listened to what I wanted and made some fantastic suggestions. Prices were very reasonable. Looking forward to seeing the end product!See All Reviews
SH jewellery have excellent customer service. They were able to assist us with some custom diamond jewellery and were even able to do it while we waited. They even had the small touches of customer service such as offering bottles of water etc. Would definitely recommend them to someone after jewellery. Also helpful is they have staff able to communicate in many languages. 5 starsSee All Reviews
Good customer service and understanding of what I wanted. Very welcoming, Easy to talk too and a well priced shop. Needed the item within a week and they made it happened. Definitely be back in the future. Thank you guys :)See All Reviews
I'd recommend SH Jewellery anytime. Bought the engagement ring and wedding bands quite a few years back from them and recently came back for a pair of diamond earrings. Wife is very happy with the purchase! Service continues to be excellent!See All Reviews
I just purchased a ring from SH Jewellery over the phone and am having it shipped to Brisbane. I cannot even begin to express how helpful Edric was. The customer service we received was absolutely fantastic and greatly excelled other jewellers we have been to thus far. Edric was genuine and very accommodating and I cannot even begin to express my gratitude for his wonderful service. I cannot wait to see the final product when it arrives in a few weeks!See All Reviews
Di Rong Tan
Really happy with the product and service! Bought the engagement ring and wedding bands to match. Staff was really nice and help us look through various ring designs and the grades of diamonds. They provide the highest grades of diamonds at reasonable price. Will definitely go back again in the future.See All Reviews
SH jewellery made mine and my partners engagement rings. They were absolutely beautiful and only use the highest quality diamonds. I later purchased diamond stud earrings in a beautiful setting. They also offer a free cleaning service on the spot. It's definitely worth the trip out to Springvale for what I believe to be Melbournes best jeweller. I'll be back soon I'm sure :-) Stevie.See All Reviews
This place came highly recommended by a friend and I was sold the moment I walked into the store (first and only store I visited). The layout and decor is very modern and I couldn't fault the customer service. Whether you’re just looking or planning to purchase, they are happy to assist with all your questions, showcase and try on their range.
Their diamonds are of high quality and ranges from small to large stones to fit everyone's budget. They can also order a specific size if they don't have them in store. The diamond prices are on par with what you see on the Internet (Blue Nile). Don't forget you need to factor in GST and other cost if you purchase on the Internet so it works out the same. They can also customized your band if there is a particular design you want and they will send you a 3D drawing of it.
Once I decided on band and the stone, the whole process took about 5-6 weeks for me. During the whole process I only needed to go to the store twice 1st for choosing my stone and design and 2nd was to pick up the stone. The rest was done through email and sms. Couldn't be any easier than that. The hardest part of the process was watching my bank account lose a couple of zeroes.
Thank you Edric for the amazing ring and our wedding bands.See All Reviews
I was referred to SH Jewellery by a friend and have absolutely no regrets in choosing to deal with them. I also must take the time to praise Edric on his outstanding customer service. I sent an initial enquiry via SH Jewellery's website and went through my entire purchase online until pick up. Edric's advice, professionalism and prompt replies were excellent. There is no doubt, I will continue to go to SH Jewellery for all my jewellery needs! Thank you x 100!See All Reviews
Rae Min Hor
Fantastic service and quality! Edric was very friendly and most helpful in helping me select a ring to perfectly match what I was looking for (quality, design and within budget). He walked me through the many options, and was great at answering all the questions that I had.
Upon making my choice the turn around time was amazing, with the ring ready to be picked up one or two weeks ahead of what was estimated! Thanks for all your assistance!See All Reviews